Are you a Technical Leader who’s ready to make your mark in a fast-evolving telecommunications company, where innovation and team empowerment are at the heart of everything they do?
Are you passionate about leading technical teams who create seamless integrations and drive new innovations?
Perhaps you’re looking to step into a pivotal role that blends your strategic vision, hands-on expertise, and leadership, enabling you to guide high-performing technical teams and drive impactful projects.
Leo Recruitment is excited to represent an award-winning company in their search for a Technical Manager – someone who will not only manage teams but inspire them to reach new heights in development, technical operations, and support functions.
Salary & Benefits:
- Competitive salary between £50,000 – £65,000 per annum depending on experience
- 10% company bonus
- Hybrid/remote work arrangement (see ‘location’ below)
- 24 days holiday plus bank holidays (this includes 3 days off at Christmas)
- Private healthcare
- Gym membership
- Retail discount scheme
- Pension scheme
- Free on-site parking at the company’s office in Poole
- Relaxed, friendly, modern working environment
- Casual dress code
- Staff social events (including parties, summer barbeques, etc.)
The Role: Technical Manager
- As the Technical Manager, you will oversee, lead, and develop a team responsible for all technical operations, ensuring that high-availability services run smoothly for thousands of customers.
- You will be responsible for aligning you team’s efforts with strategic goals and building a culture of innovation, collaboration, and excellence.
- You will drive impactful projects and manage project lifecycles from planning to delivery, coordinating with cross-functional teams to ensure seamless execution
- You will be a champion for process improvement, which will involve implementing best practices to streamline workflows, improve scalability, and enhance customer satisfaction across all technical operations.
- Your objective will be to shape the team’s future by playing an active role in hiring, training, and developing top technical talent, ensuring they have the skills and support to excel.
To Be Successful:
- You will need to be a proactive leader with a strong technical background. Your passion for people and your talent for project management should shine through.
- It will be essential to have an in-depth knowledge of software development, IT infrastructure, and high-availability technologies. Ideally you will come from a DevOps environment.
- You should be familiar with SDLC and ITIL frameworks, as well as DevOps practices and Agile/Lean methodologies.
- Your knowledge of networking principles (particularly WAN and ISP infrastructure best practices) and High Availability technologies across web, databases and telecoms should be exceptional.
- You will need to have exceptional communication skills.
- Preferably, you will have a background working for an Internet Service Provider, within the telecoms industry, or in a similar environment.
Please note that the company uses technologies such as Linux, Kubernetes, Docker, Kamailio, and OpenSIPs with networking protocols such as IPv4 and IPv6, software coding development in C/C++, Python and Java, and web development in Laravel. As such, a strong understanding of some or all of these technologies (particularly Linux) is essential.
Location: Ideally, you will be based within commutable distance of Poole, Dorset, with a mix of office-based and remote working. However, any candidates with ISP experience located in other locations of the UK with flexibility to attend the office from time to time may also be considered.
Working Hours: Monday to Friday 9:00am – 5:30pm with some flexibility available.
This Role Would Be Suitable For: An experienced Technical Manager, IT Manager, DevOps Engineer, or similar professional looking to lead technical teams in a supportive, ambitious environment that values forward-thinking and innovative solutions.
Diversity & Inclusion: Leo Recruitment and all our clients are committed to creating an inclusive and innovative future. Our recruitment process reflects our ethical values, celebrating the unique backgrounds, perspectives, and experiences of every individual. You can always expect fairness and equality when you apply through us.